Privacy Policy & Cookie Policy – AlotoF L.L.C – FZ

Effective Date: 01/01/2025
Last Updated: 20/10/2025

This Privacy Policy explains how AlotoF L.L.C – FZ (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website:
https://abbouzgroup.com/alotofecommerce/ (the “Website”).

We are committed to safeguarding your privacy in accordance with the UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and international best practices.

1. Information We Collect

When you interact with our Website, we may collect the following information:

a. Personal Information
– Name, email address, phone number
– Billing and shipping address
– Payment information (processed securely via Stripe — we do not store your full card details)
– Account login credentials (if you create an account)

b. Technical and Usage Information
– IP address, browser type, device identifiers
– Operating system, pages visited, and actions taken on our Website
– Date, time, and duration of visits

c. Communication Information
– Messages or inquiries sent via our contact forms
– Newsletter subscription preferences

2. How We Use Your Information

– Process and fulfill orders placed through the Website
– Provide customer support and manage your account
– Send order confirmations, updates, and invoices
– Send promotional or marketing communications (only if you have opted in)
– Improve our Website, services, and customer experience
– Detect and prevent fraudulent or unauthorized transactions
– Comply with legal obligations

3. Payment Processing via Stripe

We use Stripe to process payments securely.
When you make a purchase, your payment-related data will be shared with Stripe, including:
– Your name and billing address
– Email address
– Order details (amount, currency, products purchased)
– IP address and browser/device information

Stripe Privacy Policy: https://stripe.com/privacy

Stripe may transfer and store data outside the United Arab Emirates for payment processing and fraud prevention.

4. Legal Basis for Processing

– Contractual necessity
– Legitimate interests
– Legal obligations
– Consent

5. Data Retention

Data is retained as long as necessary for the purposes described in this policy and to comply with legal requirements.

6. Cookies and Tracking Technologies

Cookies are used for functionality, analytics, and marketing. Users can disable cookies via browser settings. See Cookie Policy below.

7. Sharing and Disclosure

We share data only with trusted service providers such as:
– Stripe (payment processor)
– Hosting and infrastructure partners
– Email marketing platform (for newsletters)
– Analytics tools

8. International Data Transfers

Some service providers may process data outside the UAE. We ensure appropriate safeguards are applied.

9. Data Security

We use SSL encryption, secure hosting, and PCI DSS–compliant payment processing via Stripe.

10. Your Rights

Under UAE PDPL, you may request access, correction, deletion, or withdrawal of consent. 
Contact: alotof@abbouzgroup.com

11. Marketing Communications

You can unsubscribe from newsletters at any time by clicking “Unsubscribe” or contacting us directly.

12. Children’s Privacy

Our Website is for users aged 18 and above. We do not knowingly collect data from minors.

13. Updates to This Policy

We may update this Privacy Policy periodically. Please check this page for updates.

14. Contact Us

AlotoF L.L.C – FZ 
The Meydan Hotel, Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E 
Email: alotof@abbouzgroup.com 
Website: https://abbouzgroup.com/alotofecommerce/

COOKIE POLICY

This Cookie Policy explains how AlotoF L.L.C – FZ uses cookies and similar technologies on our Website.

Types of Cookies:
– Essential: Enable core website features such as checkout and login.
– Performance: Collect anonymous data to improve functionality.
– Functional: Remember preferences and enhance usability.
– Marketing: Used (if enabled) to deliver relevant ads and track campaigns.

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

Contact: alotof@abbouzgroup.com

Compliant with UAE PDPL, GDPR best practices, WooCommerce, and Stripe requirements.